Cookie

1. Introduction

This Cookie Policy explains how Rentolux uses cookies and similar technologies on our website to enhance your browsing experience, analyze website performance, and provide personalized services. By using our website, you consent to our use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and remember certain information about your preferences or past actions to improve your user experience.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

  • Session management cookies
  • Security and authentication cookies
  • Website functionality cookies
  • Load balancing cookies

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Google Analytics cookies for website traffic analysis
  • Page load performance monitoring
  • User behavior tracking
  • Error reporting and debugging

3.3 Functional Cookies

These cookies enhance website functionality and personalization:

  • Language and region preferences
  • User interface customizations
  • Form data remembering
  • Shopping cart and booking preferences

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements:

  • Social media integration cookies
  • Retargeting and remarketing cookies
  • Advertisement performance tracking
  • Personalized content delivery

4. Third-Party Cookies

We may allow third-party services to set cookies on our website:

  • Google Analytics: Website performance and user behavior analysis
  • Google Maps: Location services and mapping functionality
  • Payment Processors: Secure payment processing
  • Social Media Platforms: Social sharing and integration features
  • Customer Support: Live chat and support services

5. Cookie Duration

5.1 Session Cookies

These cookies are temporary and are deleted when you close your browser.

5.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. Our persistent cookies typically expire after:

  • Functional cookies: 30 days to 1 year
  • Analytics cookies: 2 years
  • Marketing cookies: 30 days to 2 years

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control and manage cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Site permissions → Cookies and site data

6.2 Cookie Consent Management

When you first visit our website, you will see a cookie consent banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • View detailed cookie information

7. Impact of Disabling Cookies

Disabling cookies may affect your website experience:

  • Some website features may not function properly
  • Your preferences will not be remembered
  • You may need to re-enter information repeatedly
  • Personalized content and recommendations will be limited
  • Form submissions may not work correctly

8. Data Protection and Privacy

Cookie data is processed in accordance with our Privacy Policy and GDPR requirements. We implement appropriate security measures to protect cookie data and ensure it is only used for legitimate purposes. Personal data collected through cookies is handled with the same level of protection as other personal information.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by updating the “Last updated” date at the top of this policy.

10. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Rentolux

62 rue de Strassen, Luxembourg
Phone: +352 691 911 333
Email: [email protected]
WhatsApp: +352 691 911 333